Refund policy

At The Noble Menagerie, we take pride in creating unique, made-to-order apparel inspired by history, humor, and timeless style. If something isn't right with your order, we're here to help.

Eligible Refunds & Replacements

We gladly offer refunds or replacements for:

  • Items that arrive damaged or defective
  • Incorrect items received
  • Printing errors or manufacturing defects

Refund Request Window

Please contact us within 30 days of receiving your order if you experience any of the issues listed above.

How to Request Assistance

To request a refund or replacement, please contact us and include: support.thenoblemenagerie@gmail.com

  • Your order number
  • A brief description of the issue
  • Photos of the product, if applicable

We will review your request and work with you to find the best solution as quickly as possible.

Made-to-Order Products

Because each item is made specifically for you after your order is placed, we do not accept returns or exchanges for:

  • Incorrect size selection
  • Buyer's remorse
  • Preference changes after purchase

Please review sizing information carefully before ordering.

Policy Updates

This Refund Policy may be updated from time to time. Any changes will be posted on this page.

Product Care

For the best long-term results, please follow the washing and care instructions provided with your garment.